M-PAISA is an innovative mobile banking solution which is being re-launched in partnership with Hello Paisa platform. Under M-PAISA, users can use their mobile phones to…
Transfer money to anyone (Any telecom SIM user, Any Bank customer under Hello Paisa platform and even those who are not registered)
Request money from friends/family
Direct air time top-up for himself or for anyone else
Pay registered merchant for goods purchased
Check balance of bank account/mobile account
PULL money from bank account/PUSH money into bank account
Pay for utility bills such as NTC post-paid, Landline bill and more
Each service under M-PAISA will need verification (PIN) from user. User will also receive an SMS notification for each and every transaction.
To use any service under M-PAISA user needs to
type a specific set of syntax as an SMS and send it to 3650, receive system generated call (Interactive Voice Response), follow the instructions and receive confirmation SMS
go to Hello Paisa app ( free download for android phone, iPhone, windows phone or any other java enabled phone), click/tap desired service list which will automatically initiate SMS to3650, receive system generated call (Interactive Voice Response), follow the instructions and receive confirmation SMS
Mobile Account is a transactional account provided to each registered user of M-PAISA which
can be used to save money like normal bank account and earn applicable interest
has maximum transaction limit (per transaction/daily/monthly limit)
can be accessed only through SIM/mobile phone registered during account opening
is used to conduct all the financial transactions (except account to account transfer of course!)
Don’t disclose your PIN number to anyone.
If no IVR call is received, no transaction happens (except in case of Cash-in, where just confirmation SMS is received)
In case of delay in receiving confirmation SMS, wait for few minutes and ensure you have proper network coverage.
Call customer service/ Call center (01-4427398) for solution if confusion persists.